Warranty

A 3-Year Written Warranty on Every Commercial Floor

A floor is only as good as the contractor standing behind it. Every Hardbond commercial floor comes with a 3-year written warranty, stated in your contract before work starts, backed by $5 million liability insurance and active WSIB coverage.

What the warranty covers

Three years, in plain language

Every commercial install comes with a 3-year written warranty. Here is what that means in practice.

Delamination

If the coating lifts or peels from properly prepared concrete, we fix it. That is why we grind and prep every slab.

Workmanship defects

Installation flaws like bubbles, pinholes or poor bond at seams are covered. See repair & recoating.

Polished concrete floor in a racked Toronto distribution warehouse
Commercial epoxy flooring installed at a Toronto venue

What is not covered

Normal wear, impact damage, chemicals outside the spec, and moisture problems the client declined to test for. See moisture.

Keeping it valid

Follow the care sheet we hand over at the walkthrough. See floor care.

High gloss polyurethane floor commercial lobby
Epoxy floor coating being installed by the Hardbond crew

What it means for you

In writing, before we start

Your proposal names the exact system, thickness, preparation method and schedule, and the warranty terms are written into the contract. There is nothing to interpret after the fact.

Workmanship covered

Our installation work on your floor system is covered for three years from completion, as set out in your written terms.

One point of contact

The same project lead who ran your job handles any warranty question, so you are never passed around.

Prep that prevents claims

Diamond grinding, crack and joint repair and moisture testing on every job are the best warranty of all: floors that do not fail.

Care instructions included

You receive written care instructions at handover so your team knows how to keep the floor in warranty condition.

Insured & WSIB-cleared

Low risk for owners and general contractors

Certificates of insurance ($5 million commercial liability) and WSIB clearance are sent with every proposal. Ask for a copy of our written warranty terms with your quote, or read how to compare flooring quotes.

How a project runs

From site visit to handover

One project lead from the first walkthrough to the warranty paperwork, with the schedule planned around your operations.

01

Site assessment

We walk the space, check slab condition and moisture, and ask about traffic, chemicals and how much downtime you can allow.

02

Written proposal

A fixed quote naming the system, thickness, schedule and warranty, ready for your facility team or GC.

03

Prep & install

Diamond grinding, crack and joint repair, then installation, phased and scheduled for nights or weekends where needed.

04

Walkthrough

Final inspection with your team, care instructions and the warranty in writing.

Why facility teams choose Hardbond

Low risk to hire

A floor that fails costs far more than the floor. Here is what stands behind every Hardbond quote.

WSIB & fully insured

Active WSIB clearance and $5 million commercial liability coverage, sent with every proposal.

Written warranty

A 3-year written commercial warranty, stated in the contract, on every system we install.

No shutdown required

Phased and weekend installs, with overnight work by arrangement, so your floor and your team keep working.

Proven systems

Commercial systems from manufacturers including Sika, Mapei, Ardex, Tremco and Sherwin-Williams, installed to each manufacturer's specification.

Proven on large projects

Recent Hardbond projects

More than 1.1 million sq ft of flooring completed since 2021, for venues, dealerships, clinics and commercial spaces across Ontario and abroad.

60,000 sq ft

Go-kart and anti-slip pedestrian flooring for K1 Speed's indoor karting venue.

St. Catharines, ON · 2025

45,000 sq ft

Polymer flake flooring for a trampoline and entertainment venue.

Scarborough, ON · 2025

15,000 sq ft

Seamless polyurethane flooring for a plastic surgery clinic.

Santo Domingo, Dominican Republic · 2026

1.1M+ sq ft

Commercial and industrial flooring completed since 2021, backed by a written 3-year warranty.

See our projects →

Questions

Before you call

Straight answers to what facility managers ask us most.

Free site assessment

Get a written quote

Tell us about the space. A project lead replies within one business day to book your site visit.

Call
+1 647-643-4206

Email
info@hardbond.ca

Office
2967 Dundas St W #325D, Toronto, ON M6P 1Z2